We are OCEO Water. We offer India's first IOT enabled Smart Water Purifier. With OCEO now one can be assured of availability of safe drinking water at an affordable cost with real-time quality monitoring.
We conduct ourselves with honesty, integrity and high ethical principles at all times while fulfilling our business activities.
We always deliver superior design and build quality, using the best components available worldwide, and never compromise on health and safety and providing expert service.
We apply personal and collective creativity and initiative to identify innovative ways to anticipate and exceed the expectations of our customers.
We are transparent in all interactions with our customers and colleagues and openly own the responsibility for our advice and actions.
We encourage our team to share the depth and diversity of their talent, knowledge and experience within the organisation and with our customers.
We work relentlessly to provide the best overall solution to satisfy our customers specific needs.
We demonstrate equal courtesy, patience and respect for our colleagues, customers and suppliers.
Today water purifier brands have penetrated the market with so many tricks that often make the consumer feel cheated due to mismatch of filter to water quality, hidden maintenance charges and unmet service requests. Adding insufficient government water supply, ill monitored bottled can processing units have become a painful part of our daily lives.
While availability of drinking water continues to be a problem, assuring that it is safe and affordable is a challenge by itself.
OCEO is an IOT enabled Smart Water Purifier which has best of the breed of water purification techniques. The IOT device measures the quantity and quality of water dispensed. It monitors water quality from the backend and alerts when it is time for maintenance. The purification is provided as a service and charged on actual usage basis. Thus, offering a relief to the customer from the upfront equipment costs and maintenance hassles.
● 24x7 connected to Cloud
● Self diagnosis for easy maintenance
● Real-time analysis water quality
● Information now on finger tips
● Reduce monthly drinking water cost
● Assured quality in every drop
● Quick, easy and efficient on boarding process
● Measure, monitor and maintain remotely
A Sediment Filter works in a mechanical way and removes sand, fine suspensions, corrosive products, impurities washed away from the surface of hydraulic installations and fats.
This pre-filter process essentially functions like a net that catches unwanted dirt particles as your water flows through the system.
Activated Carbon filter is a hybrid mixture of a wide variety of
graphite platelets that are interconnected by nongraphitic carbon
bonding.
The absorptive capacity of the filter makes it
ideal for removing a variety of contaminants from water such as
residual chlorine, trichloromethane, harmful chemicals and certain
organic impurities
This filter contains a self-bonded microfiber filter medium
composed of multiple layers of successively finer fibres and
smaller pores made of 100% Polypropylene.
The highly
porous, tapered pore structure provides superior flow rates and
high throughputs, while maintaining an extraordinary dirt holding
capacity.
Reverse Osmosis Process is a water treatment process that removes contaminants from water by using pressure to force water molecules through a semi permeable membrane. During this process, the contaminants are filtered out and flushed away, leaving clean, delicious drinking water. Reverse osmosis is capable of removing up to 99 percent of 65 different contaminants including lead, fluoride, chlorine, dissolved salts, and more.
Silver Impregnated Activated Carbon is a high quality carbon used
in specialist water treatment applications.
The silver
impregnation of carbon imparts bacteriostatic properties that
inhibit bacterial growth on the carbon filter media and improves
the taste & odor of water.
Through this process, you can enhance your purified water with
additional valuable properties by infusing the water with
beneficial alkaline minerals such as potassium, magnesium and
calcium.
The cartridge uses several combinations of
mineral crystals formed into bioceramic balls. The process reduces
the cluster size of H2O molecules to make water more easily
absorbed in the body.
It's an RO Purifier with In-built Smart Circuit which tracks the status of the purifier remotely and monitors the real time status of the purifier. It comes at zero upfront buying Cost to the customer along with Zero maintenance charges. You just need to pay per usage (INR 1/-Per Litre) of Purified Water.
OCEO Purifier comes with 7 Litre Storage tank Capacity both for your drinking and cooking water needs.
The consumption of electricity in water purifier is negligible as compared to any other electric equipment in your home. OCEO purifier has a power consumption of 36 watts. It consumes 1 unit current only in 40 hours, in which time it can purify 600 litres of drinking water. On an average, we use 15-20 litres of purified water per day in our homes. According to this calculation,the electric consumption will be approximately less than 1 unit per month (Power consumption may vary slightly for different models).
Approx. ratio of purified to reject water is 60:40. In some cases where the input water quality is really bad the ratio of purified to reject water will be approximately 50:50
It is advised to use the water within 48 hours of storage. If you are not using the Purifier for a longer time, then you are advised to empty the purifier and refill it when you are in need of water.
Reverse Osmosis is a standard water purification technology which removes/reduces TDS, hardness, pesticides and heavy metals like arsenic, lead and mercury. It also removes micro-organisms like bacteria, virus, protozoa and cyst.
The various minerals (including heavy metal ions) and salts that have been dissolved by the water are called Total Dissolved Solids (TDS).TDS meter/sensor measures in PPM (parts per million) value of inorganic dissolved substances in the water.
Reject/Waste water cannot to be consumed for drinking or cooking purpose. Reject/Waste water can also be used for cleaning purposes, i.e. utensil cleaning, floor mopping, car washing, etc after proper disinfection.
RO is the most convenient and effective method of water filtration. Reverse osmosis is the process by which water molecules are forced through a semi permeable membrane under pressure. The membrane in an RO System filters out any impurities smaller than one micron. Non RO water filters typically use a single activated carbon cartridge to treat water. They are less effective, and the pore size on these filter media are much bigger, generally 0.5 - 10 micron. They can filter out coarse particles, sediments and elements only up to their micron rating. Anything finer and most dissolved substances cannot be filtered out. As a result, water is not safe enough to be consumed directly for drinking .Non-Ro Water can be used for Cooking Purposes.
UV water purifier does not change the taste of water and does not remove dissolved impurities, whereas the RO water purifier makes the water tasty. There is no storage in UV water purifier, whereas RO purifier has a storage tank. If there is no electricity UV purifier does not deliver water, whereas RO water purifier will deliver already stored water from Storage tank.
In some of the ordinary RO+UV water purifiers, some amount of water is made to bypass the RO membrane. Due to this harmful substance like TDS, heavy metals, chemicals and pesticides also pass through. Whereas in 100% RO water purifier, 100% of the water is passed through the RO membrane which ensures maximum purification of water.
UV purification has been popular since last few years. It does kill bacteria and viruses but does not remove dissolved impurities such as Pesticides, Rust, Heavy Metals, Arsenic, and Fluoride etc.
Cities are in a desperate need of replacement from old age and wear. Water contamination can occur at almost any point in the delivery channel including lead leaching from corroded pipe solder, bacteria entering the system from water main breaks, or gardening chemicals back-siphoned from a careless neighbour. To make matters worse, most cities also add chemicals like chlorine and fluoride to their water. The water quality in India is most likely to decline in the coming years. The best way to protect your family from the increasingly wide range of contaminants found in today's tap water is by installing a Reverse Osmosis Water Purification System.
The most commonly used methods of purification are Chlorination, Boiling, Ultra filtration (UF), Ultra Violet (UV) Disinfection and Reverse Osmosis (RO) Purification.
The need of the hour is to have a purification technology which effectively removes harmful dissolved impurities such as Pesticides, Rust, Heavy Metals, Arsenic, Fluoride, etc apart from other impurities like bacteria and viruses. At the same time, the purifier should retain essential natural minerals in drinking water. It should also work efficiently over a long period of time.
Boiling kills bacteria and viruses but does not remove harmful dissolved impurities such as Pesticides, Rust, Heavy Metals, Arsenic, and Fluoride etc. Just as we cannot remove dissolved salts from water by boiling, similarly we cannot remove dissolved impurities from water by boiling. But it removes dissolved oxygen from water which your body needs to aid digestion. The presence of such impurities in water may cause serious diseases such as cholera, hepatitis A & B, jaundice, typhoid and even cancer.
Dissolved Impurities such as Pesticides, Rust, Heavy Metals, Arsenic, and Fluoride etc. are harmful to our health. They may cause serious diseases such as cholera, hepatitis A & B, jaundice, typhoid and even cancer. They also spoil the taste of water. When these dissolved impurities are removed, the water becomes healthy as well as tasty.
The device will be installed at the customer premises upon simple registration process. The in-built smart circuit measures quantity and quality of water dispensed in real-time. Quantity and quality information are relayed back to OCEO Cloud and maintenance/repair,if any are auto scheduled.
The customer recharges the account device for the amount of water to be consumed. The customer can also access the device information through OCEO mobile application/website.
Please check if the raw water supply is available or not or you have sufficient water litres balance in your account or not, and recharge the Subscriber account using Purifier ID on OCEO Mobile/Web application by clicking on Recharge Option or you can login with your registered login credentials and recharge the device instantly.
It can give you Purified water till you have water credits available in your account. If not, Kindly recharge the Purifier immediately.
OCEO Purifier comes with Zero Cost to the Customer. The Customer has to pay only for the water consumed by them at a cost of INR 1/- Per Litre of Purified Water.
OCEO Purifier/ OCEO cartridges comes to you at ZERO Cost. You can Pre-Order OCEO on www.oceowater.online Also you need not pay for the Regular Maintenance on OCEO Purifiers. All you have to pay is INR 1/- Per Litre of Purified water from your device.
You will be required to pay INR 1/- per litre of purified water for the usage of the purifier on a prepaid basis, unless otherwise informed by us. All payments due to us will be debited through Your Subscriber Account on an ongoing basis and in advance for long duration subscriptions, unless otherwise informed by us..
Yes, Valid Aadhaar Card Copy is mandatory for all the Pre-Orders. For Customers Outside India - A valid Passport/SSC Copy is Mandatory.
You can Pre-order at www.oceowater.online by filling the Pre-Order form and uploading your Valid Aadhaar Card Copy.
Team OCEO will get in touch with you within 7-10 working days of your pre-order request. We will confirm the pre-requirements for installation site is ready or not and confirm the installation for your order once approved by us. However with huge Pre-Order requests it might take more time to confirm your request and installation.
OCEO Service is currently available in the city of Bengaluru only. You will be notified via. advertisements and notifications once we start our services in other locations.
Get in touch us with us through mobile app/email. If you are shifting within the city, we will help you out to shift it to your new location. If you are shifting to a city where we don't have our Services, then you will have to surrender the product to us. We will get back to you when we start our Services in that particular city.
With the Self diagnosis feature for maintenance in OCEO Purifiers, we get to know the problems or issues with the purifier and therefore we schedule a service for the same. You can still get in touch with the OCEO team by raising your issues from your registered login access from the OCEO Mobile/web Application or You can send Service request email to helpdesk@oceowater.online
Re-attempt to recharge and if it still fails, you can report an issue to us from your registered login access of OCEO Mobile/Web application or you can send Service request email to helpdesk@oceowater.online
Each and every cartridge of OCEO Purifier is monitored for its usage for each and every drop of water. The Cartridge Life is measured based on the consumption and the quality of input water. The Automated Process itself calculates and displays the life of Cartridges live on the Purifier Screen as well as on the dashboard of users Mobile/Web Application.
Immediately turn of the Purifier and try to find out the issue and make a service request from your registered login access of OCEO Mobile/Web application or you can send a Service request email to helpdesk@oceowater.online
The water might be stored too long in the storage. Drain the stored water and fill fresh water. Or the filters might have got choked, get them cleaned by OCEO service team by registering a service request from your registered login access of OCEO Mobile/Web application or you can send Service request email to helpdesk@oceowater.online
The ball valve may not be opened fully, so please ensure the ball valve is opened fully. Or the pipe or filters would have got choked. Usually one tank of OCEO Purifier gets filled in 25-35 minutes. If you still feel it is taking longer time than usual, then please make a service request for replacement from your registered login access of OCEO Mobile/Web application or you can send Service request email to helpdesk@oceowater.online
No need to worry on this. You just need to login from OCEO Mobile/Web application or visit our website and click the forgot password link on the login page. Enter your Device id in the displayed field. You will receive an OTP on your registered mobile number. You can reset your password by logging in With your registered mobile number & OTP received on your mobile.
The customer can request for disconnection with the reason for dis-connection on OCEO Mobile/Web application. Team OCEO will get in touch with you to address your issues and confirm the dis-connection request. However you will receive an email from us with the feedback form. We request you to kindly take few minutes and provide us your valuable feedback .We continuously make improvements to our service based on feedback from our esteemed valuable customers.
If you face any problem/issues with the OCEO purifier or any of its parts/Components, Login to your Subscriber account and register a service request from the OCEO Mobile/Web Application. Our Service team will be happy to help you at the earliest possible time.
The Company will be responsible for maintenance of the device. You shall not let authorise any third party to handle the device. Any damages arising out of self or third party handling shall be borne by you. To report a fault, you may register the issue on the OCEO mobile or web application or contact us by any other method that we provide from time to time.
We are not liable to you for any damage to property or person that may take place during or in connection with any Installations and Your use of our device. We are not liable to you for any act or omission on your part. We are not responsible for any consequential or indirect damages or losses caused to you or to your property on account of the device, Service, or any Installation, whether based on our negligence or otherwise.
We reserve the right to deactivate the Service in case the OCEO SMART WATER PURIFIER (Device) is moved from its installed location and reinstalled at an alternative address without our express authorization. You shall not lend, rent, lease, pledge, sub-license, distribute or allow others the device allocated to you in any manner.